Effective Date: May 1, 2024

Hyperport Inc., including its affiliates and subsidiaries (“Hyperport,” “we,” “our,” or “us”), values your privacy. This Privacy Policy (“Policy”) describes how Hyperport collects, uses, discloses, and otherwise processes personal information resulting from access and use of our website at  hyperport.io and our support portal at  https://hyperport.io/support (collectively, referred to as “Site”), as well as the rights and choices individuals have regarding such personal information. 

Read this Policy in conjunction with our Terms of Use and Cookie Policy.

By accessing or using the Site, you agree to be bound by this Policy. If you are acting on behalf of your employer or another entity, you represent and warrant that you are authorized to bind such employer or entity to this Policy.

If you do not agree with this Policy, do not use the Site or any Content.

1. What is Personal Information?

“Personal Information” means any data or information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural person or household or any other data or information that constitutes “personal data,” “personal information,” or “personally identifiable information” which is governed by applicable law.

2. Scope 

This Policy applies to our online and offline Personal Information processing activities meaning: 

  • Visitors to our website,  https://hyperport.io, and Users of our support portal,  https://hyperport.io/support 
  • Participants in our events, surveys, research, or promotions 
  • Subscribers to our news and marketing communications 
  • Current, former, and prospective business customers and service providers 
  • Individuals who communicate or interact with us or our services including users of the Contact Us form.

3. Personal Information Collected 

We collect Personal Information directly from you, from third-party sources, and automatically through your access and use of the Site. 

3.1 Personal Information Collected Directly 

  • Contact Information: Name, email address, phone number 
  • Profile Information: Username, password, account details 
  • Communications and Interactions: Records of your communications with us 
  • Promotional Information: Marketing preferences 
  • Offers and Rewards: Information related to promotions and contests 
  • Responses and Feedback: Survey and research responses 
  • Events and Registration Details: Information related to event participation 
  • Professional Information: Company name, job title 
  • Preferences and Requests: Communication preferences 
  • Business Development Information: Information about business partners and vendors 

3.2 Personal Information Collected from Third Parties 

  • Social Media Information: Information from your social media profiles 
  • Prospective Buyer and Service User Information: Information about potential customers 
  • Referral Information: Information about referred users 

3.3 Personal Information Collected Automatically 

  • Device and Browsing Information: Browser type, operating system, access times, IP address 
  • Activities and Usage: Information about your access and use of our Site 
  • Location Information: General location data derived from IP address 

4. Purposes for Collection and Processing 

We may collect and use Personal Information for the following purposes: 

  • Communication and responding to inquiries 
  • Customization and personalization of experiences 
  • Marketing and advertising 
  • Research and surveys 
  • Planning and managing events 
  • Security and protection of rights 
  • Compliance with legal obligations 
  • Auditing and internal operations 
  • General business and operational support 

5. Disclosures of Personal Information 

We may disclose Personal Information to: 

  • Our corporate affiliates and subsidiaries 
  • Business partners 
  • Vendors and service providers 
  • Other Hyperport users (in specific contexts) 
  • Third-party marketing and analytics providers 
  • Parties involved in business transfers or transactions 
  • Law enforcement or government entities as required by law 
  • Other parties to protect our rights and property  

6. Cookies and Other Tracking Mechanisms 

We use cookies, pixel tags, local storage objects, and other tracking mechanisms to collect information about your use of our Site. We may use this Personal Information for analytics, personalization, and advertising purposes. 

7. Your Privacy Choices and Rights 

You always retain the right to withhold Personal Information from us, with the understanding that your experience of our Site may be affected. We will not discriminate against you for exercising any of your rights over your Personal Information. If you do provide us with Personal Information, you understand that we will collect, hold, use and disclose it in accordance with this Policy. You retain the right to request details of any Personal Information we hold about you.

Depending on your location, you may have certain rights regarding your Personal Information: 

  • Access: You may have the right to request access to the Personal Information we hold about you. 
  • Correction: You may have the right to request that we correct inaccurate or incomplete Personal Information about you. 
  • Deletion: You may have the right to request that we delete your Personal Information in certain circumstances. 
  • Restriction: You may have the right to request that we restrict the processing of your Personal Information in certain circumstances. 
  • Data Portability: You may have the right to receive a copy of your Personal Information in a structured, machine-readable format and to transmit that Personal Information to another controller. 
  • Objection: You may have the right to object to the processing of your Personal Information in certain circumstances. 
  • Withdraw Consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time. 

To exercise these rights, please contact us using the information provided in the “Contact Us” section. 

8. Data Retention 

We retain Personal Information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements. 

9. External Links and Features 

Our Site may contain links to third-party websites or features. We are not responsible for the privacy practices of these third parties’ websites. 

10. Based in the United States. International Transfers.

Hyperport is a company organized under the laws of the State of California. The servers that host this Site are in the United States, and any personal information you provide to us will be processed in the United States. By using this Site, you will transfer data to the United States.

If you are visiting from the European Union or other regions in the world with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information you consent to any transfer and processing in accordance with this Policy.

11. Children’s Privacy 

Our Site is not designed for children under 13, and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected the Personal Information of a minor under 13 years old, we will comply with applicable legal requirements to delete the Personal Information. If you believe that we might have any Personal Information from a child under age 13, please contact us at   [email protected]

12. Security 

We implement safeguards to protect the Personal Information, but no security measures can guarantee 100% security. We will comply with laws applicable to us in respect of any data breach.

13. Changes to this Policy 

We reserve the right to update this Policy at any time. We will notify users of material changes by email or by posting a notice on the Site. Your continued use of the Site or Services after any changes constitutes your acceptance of the Policy. 

15. Governing Law and Venue 

If you have any questions about this Policy or your dealings with the Site, including any inaccuracies or errors or materials that violate this Policy or the Terms, errors or bugs or actual or potential threats to the security of the Site and protection of your personally identifiable information, please contact us at  [email protected] or 1255 Treat Blvd, Suite 300, Walnut Creek, CA 94597 or +1 (925) 472-6898.

14. Contact Us 

If you have any questions about this Policy, the Terms of Use, the Cookie Policy or your dealings with the Site, including any inaccuracies or errors or materials that violate any Policy or Terms or errors or bugs or actual or potential threats to the security of the Site and protection of your Personal Information, please contact us at  [email protected] or 1255 Treat Blvd, Suite 300, Walnut Creek, CA 94597 or +1 (925) 472-6898.

CALIFORNIA PRIVACY RIGHTS STATEMENT

California Privacy Rights

a.      California Shine the Light Act. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the California resident has an established business relationship, certain information with respect to the types of Personal Information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by us pursuant to Section 1798.83 of the California Civil Code, you must contact us at the e-mail or regular mail address specified in the Contact Us section below with “California Privacy Request” in the first line. Please note that under this law, we are not required to respond to your request more than once in a calendar year nor are we required to respond to any request that is not sent to the designated e-mail or mailing address.

b.      California Do Not Track Disclosure. Do Not Track is a privacy preference that some users may set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not recognize or respond to Do Not Track browser settings or signals and we will still receive information. As a result, we may still collect information about you and your internet activity, even if you have turned on the Do Not Track signal.

c.      California Consumer Protection Act. Pursuant to the California Consumer Protection Act, the following additional disclosures and consumer rights, updated, on an annual basis, apply to California residents who access or use this Website:

   i.  DISCLOSURES.

       A.     Categories of Personal Information Collected: The categories of personal information we

           intend to collect in the following 12 months are described in Section 2 of the Privacy Notice.

      B.     Sources of the Personal Information Categories: The sources of personal information we

           intend to collect in the following 12 months are described in Section 3 of the Privacy Notice.

      C.    Purpose for the Collection of Personal Information: The purpose and legitimate basis for

          the collection of personal information by category in the following 12 months is set forth

          in this Privacy Notice.

      D.    Third-Parties With Whom We Share Your Personal Information. How we share Your personal

          is set forth in Section 5 of the Privacy Notice.

   ii.  CALIFORNIA CONSUMER RIGHTS

       Subject to verification of your identity and other information that we may need to honor your

       request, all Californian consumers have the following rights:

       A.     Right of Erasure. You have the right to request deletion of your personal information.

       B.     Right to Opt-Out. We do not sell your personal information.

       C.    Right to Know Whom We Sell or Disclosure Your Personal Information To. We do not

           sell your personal information.

       D.    Right Against Consumer Discrimination. You have the right to not be discriminated

           against as a consumer by (a) denial of access to the Site, (b) paying more for services;

           and/or (c) receiving lesser quality services.

       E.  Right to Access. You have the right to request access to or copies of the Personal

           Information you provided to us.

Nevada Residents. Nevada residents have the right to opt out of the sale of certain “covered information” collected by operators of websites or online services. We currently do not sell covered information, as “sale” is defined by Nevada law, and we do not have plans to do so in the future. 

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